Keeler MINI
1111 Troy Schenectady Rd, Latham NY 12110 • Phone: (877) 209-9386 • Service: (877) 209-9386
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   5.0
    "I am very pleased with this experience. I love my car!"   –   MINI Owner, Ferrisburgh, VT Feb 2, 2012
  •   5.0
      –   Donald C., Schenectady, NY Feb 1, 2012
  •   5.0
    "Brendon was a joy to work with...he helped me locate the perfect MINI that had all of the options that I wanted. He kept me in the loop as to when I could expect to take deliver and he followed up with me after the sale. He walked me through all the features of my car and reminded about the service that comes with my new MINI. I can't say enough how awesome Brendon was during the entire experience."   –   Jody M., Ballston Spa, NY Jan 26, 2012
  •   5.0
      –   MINI Owner, Ithaca, NY Jan 23, 2012
  •   5.0
    "Andrea Monzo was really wonderful to work with. We never felt pressured."   –   Peter M., Ballston Spa, NY Jan 22, 2012
  •   5.0
      –   Gary F., BURLINGTON, VT Jan 21, 2012
  •   5.0
    "I have never had a more pleasurable experience buying a vehicle. Andrea was very sweet and knowledgeable,and made me feel very comfortable with the whole process. She not only just sold me a car, but was kind enough to show me everything my car is capable of doing in detail."   –   Crystal M., West Oneonta, NY Jan 17, 2012
  •   5.0
      –   Scott S., Glens Falls, NY Jan 17, 2012
  •   4.5
    "My Sales Advisor, Pat Lurenz was delightful to work with. Despite several test drives and discussion of the many features the Mini offered, Pat reviewed every option my new car afforded. He patiently reviewed interior and exterior features, features under the hood and beneath the car (spare), safety features and many other options. His attention to detail was especially appreciated when I drove my new car home - on the Northway in the 5pm traffic, after dark and in the rain. He did a great job. Financing people were very efficient - took no time at all to arrange."   –   Marjorie H., Rexford, NY Jan 13, 2012
  •   5.0
      –   Timothy M., Little Falls, NY Jan 12, 2012
  •   5.0
      –   Emmy I., Clifton Park, NY Jan 11, 2012
  •   5.0
    "Purchased my second MINI from Keeler!"   –   Eileen W., Albany, NY Jan 11, 2012
  •   5.0
    "Kept us posted on when our mini would arrive and made the pickup very easy."   –   MINI Owner, Charlotte, VT Jan 11, 2012
  •   5.0
      –   Elizabeth K., Rensselaer, NY Jan 2, 2012
  •   5.0
    "The order was placed, tracked, and received in better that expected time."   –   Rebecca B., Utica, NY Dec 27, 2011
  •   5.0
      –   Janet C., Bristol, VT Dec 26, 2011
  •   5.0
    "Keeler Mini helped make this purchase possible for us in every way. They even helped us arrange for a rental car at a low rate while we waited for our new mini. They went out of their way to support us and work with us. Thank you!"   –   MINI Owner, Hudson, NY Dec 26, 2011
  •   5.0
    "It was easy to purchase this car long distance. Fantastic dealership! On top of every detail."   –   Margaret R., Vestal, NY Dec 25, 2011
  •   5.0
    "I was totally pleased with Keeler's assistance with the purchase of my new Countryman, in particular with Patrick Lurenz, my Advisor, who was more than helpful way BEFORE I was ready to buy a car.. ... a patient, thorough, friendly, no BS kind of guy. You didn't have a yellow one on the premises and he provided me with all the locations of the yellow Countryman in the surrounding states, certainly not necessary, but it made me remember him. Thanks."   –   Lucinda S., Skaneateles, NY Dec 23, 2011
  •   5.0
      –   Gary G., Waterford, NY Dec 20, 2011
  •   5.0
      –   Michael S., South Burlington, VT Dec 14, 2011
  •   5.0
      –   Ronald B., Ithaca, NY Dec 11, 2011
  •   4.5
    "We have been car owners for over 40 years. Working with Keeler was by far the best car buying experience we have had. In fact, this is our second mini from Keeler. It was a pleasure."   –   Elizabeth C., Shaftsbury, VT Dec 11, 2011
  •   5.0
    "What more to add except to say, this was my 2nd Mini purchased from Keeler."   –   William H., Potsdam, NY Dec 7, 2011
  •   4.5
      –   Thomas D., Schroon Lake, NY Dec 6, 2011
  •   5.0
    "The staff was really helpful. Patient with all my questions."   –   MINI Owner, Rexford, NY Dec 4, 2011
  •   5.0
    "I love how you explained the features of the car and let the car sell itself."   –   MINI Owner, Syracuse, NY Dec 4, 2011
  •   5.0
      –   Donna M., Clifton Park, NY Dec 4, 2011
  •   4.5
      –   MINI Owner, Schenectady, NY Nov 29, 2011
  •   5.0
      –   John T., Rexford, NY Nov 27, 2011
  •   4.5
      –   Darcy D., Ithaca, NY Nov 26, 2011
  •   4.5
    "had a good experience building my mini - was good at explaining all the options."   –   David H., Putney, VT Nov 23, 2011
  •   5.0
    "Andrea was amazingly responsive. She immediately handled all our concerns and kept all the promises she made to us with attention to detail that was exceptional."   –   MINI Owner, WINDSOR, MA Nov 22, 2011
Service Rating 4.3
  •   3.0
    "Was tol recall would take 1 1/2 hours but actually took 3 hours., Not acceptable especially when not told of delay."   –   Herbert S., Saratoga Springs, NY Feb 18, 2012
  •   5.0
    "They answered all my questions. I had a list of things that I wanted to review and they were very helpful."   –   Sheila Q., Saratoga Springs, NY Feb 18, 2012
  •   5.0
      –   Joel S., Clifton Park, NY Feb 18, 2012
  •   1.5
    "It's less than a week since my visit, and $500 lighter in my wallet, and the same problem has come up. It was three months ago that this same problem came up, and on a car with less than 40,000 miles on it, your diagnostics and repair facilities should be more on top of your game. I will be in tomorrow (Friday17FEB at 230pm). I want this resolved with minimal impact on my time and wallet."   –   Alan E., Saratoga Springs, NY Feb 16, 2012
    Dealer Response: There are many reasons that can cause a check engine. Some even as simple as the fuel cap being loose. This cocnern was resolved with something along those lines-TJ  –   Thomas A J., Service Manager Feb 17, 2012
  •   4.5
      –   MINI Owner, Albany, NY Feb 16, 2012
  •   1.5
      –   MINI Owner, Delmar, NY Feb 15, 2012
  •   5.0
      –   Lori Ann K., Great Barrington, MA Feb 15, 2012
  •   3.5
      –   Denise B., Liverpool, NY Feb 15, 2012
  •   5.0
      –   MINI Owner, Camden, NY Feb 12, 2012
  •   5.0
      –   Carl N., South Bethlehem, NY Feb 12, 2012
  •   5.0
      –   David S., Liverpool, NY Feb 10, 2012
  •   1.0
      –   MINI Owner, Clifton Park, NY Feb 10, 2012
  •   5.0
    "Between quick attention and diagnosis, the problem was remedied totally. I just love those guys in the MINI dept! I pulled in off the Northway on my way home at 5:45 and they got right on that engine light problem."   –   Carolyn F., Middle Grove, NY Feb 9, 2012
    Dealer Response: I am glad to hear that we were able to take care of you. Please let us know if there is anything else in the future. Happy Motoring!-TJ  –   Thomas A J., Service Manager Feb 14, 2012
  •   4.5
      –   Kim H., Plattsburgh, NY Feb 8, 2012
  •   4.5
      –   Amanda Q., Niskayuna, NY Feb 6, 2012
  •   5.0
      –   Harry M., West Rutland, VT Feb 5, 2012
  •   4.5
      –   MINI Owner, Delmar, NY Feb 5, 2012
  •   5.0
      –   Jeffrey O., Schenectady, NY Feb 4, 2012
  •   5.0
      –   MINI Owner, Hudson, NY Feb 4, 2012
  •   5.0
      –   David N., Amsterdam, NY Feb 4, 2012
  •   4.0
      –   Valeria S., ALTAMONT, NY Feb 2, 2012
  •   4.5
      –   MINI Owner, Austerlitz, NY Feb 1, 2012
  •   5.0
    "as always everyone was great keeping my mini smiling down the road"   –   Dale T., SARATOGA SPGS, NY Feb 1, 2012
  •   5.0
    "In and out in the amount of time estimated! Only negative was driving down and back in wind and rain!"   –   Catherine M., Plattsburgh, NY Feb 1, 2012
  •   5.0
      –   Harlan R., Selkirk, NY Feb 1, 2012
  •   3.5
    "This was my first tie to Keeler and I thought they were very nice and helpful. I felt that the service of my car went very well. I also had the inside detailed. I was a little disappointed. When I got into the car, my rear view mirror had spots all over from the spray they used on my dashboard. So I had to clean that off before I left. I also have an arm rest with the sliding cover. It had come off, so I left it in the car, thinking they would reassemble it. But, that didn't happen. I didn't ask them to do it initially,mehich I should have done. I figure if they saw the lid sitting on top of the arm rest, they would have put it back together. Other than that, I had a good experience and will return to Keeler( if the dealership that is supposed to open in Vermont is still not open....cannot wait for it to be open, though!)."   –   MINI Owner, Bristol, VT Feb 1, 2012
  •   3.5
    "Prompt and pleasant, as always with you, but my very dirty car was to have been washed but did not get the wash it needed (no wash at all)."   –   MINI Owner, Albany, NY Jan 29, 2012
  •   5.0
      –   Michele S., Kingston, NY Jan 29, 2012
  •   5.0
      –   MINI Owner, CLIFTON PARK, NY Jan 28, 2012
  •   5.0
    "Every time I bring my car to Keeler,I am treated like the most importsnt customer Keeler has ever had!"   –   Janice H., Delmar, NY Jan 27, 2012
  •   2.5
    "An hour and a half for an oil change!?!? It was the vehicle's first service and since it was just a basic oil change and fluid check I was not expecting such a long time for this level of work."   –   Peter W., Tivoli, NY Jan 26, 2012
  •   5.0
    "Very fast and friendly."   –   Maryann T., Pittsfield, MA Jan 26, 2012
  •   5.0
      –   MINI Owner, Gansevoort, NY Jan 25, 2012
  •   5.0
      –   Brian S., Marcy, NY Jan 25, 2012
  •   4.5
      –   Jonathan S., Saratoga Springs, NY Jan 24, 2012
  •   5.0
      –   Michael R., Schenectady, NY Jan 24, 2012
  •   4.5
      –   MINI Owner, Clifton Park, NY Jan 23, 2012
  •   4.5
      –   John G., Troy, NY Jan 21, 2012
  •   4.0
      –   MINI Owner, Reading, VT Jan 20, 2012
  •   4.5
    "Very friendly staff and overall a terrific experience"   –   John S., Fort Johnson, NY Jan 20, 2012
  •   4.0
    "I was VERY disappointed that a car wash wasn't included when the bill was over $1200."   –   Rebecca B., Syracuse, NY Jan 18, 2012
  •   4.5
      –   MINI Owner, Lenox, MA Jan 18, 2012
  •   5.0
    "The details of what is covered by extended maintenance plan could be more clearly defined at time of purchase."   –   Peter F., Cherry Valley, NY Jan 17, 2012
    Dealer Response: If something needs more explaination, feel free to contact us and we will help you out. Happy Motoring!  –   Thomas A J., Service Manager Jan 18, 2012
  •   3.5
      –   MINI Owner, Delmar, NY Jan 15, 2012
  •   3.0
    "Mis informatin given when made appt. I was told it would take 20 min and it took close to 2 hours."   –   MINI Owner, Manchester Center, VT Jan 13, 2012
  •   5.0
    "excellent service as usual :)"   –   Brendon S., Saratoga Springs, NY Jan 13, 2012
  •   5.0
    "The service rep identified the solution immediately after I described the problem and had it repaired in a few hours. Excellent job!"   –   Donald L., Hinsdale, MA Jan 12, 2012
    Dealer Response: Glad to hear it. Please let us know if there is anything else we can do. happy Motoring!  –   Thomas A J., Service Manager Jan 13, 2012
  •   5.0
      –   Scott B., Albany, NY Jan 12, 2012
  •   3.5
      –   Doreen C., Minoa, NY Jan 11, 2012
  •   4.5
    "The only reason that I didn't rate this a 5 was that because it was a Saturday the option of a car wash wasn't offered and my poor dirty Mini really needed it. :-( Other than that though the servive was outstanding!"   –   MINI Owner, Proctor, VT Jan 11, 2012
    Dealer Response: Sorry about that! Stop by anytime during the week and we will take care of that for you. Happy Motoring!  –   Thomas A J., Service Manager Jan 12, 2012
  •   5.0
    "All questions and issues were addressed. Service was performed in a very reasonable amount of time. Very satisfied."   –   David T., Plattsburgh, NY Jan 11, 2012
  •   5.0
      –   Teal A., Salisbury, CT Jan 11, 2012
  •   5.0
      –   MINI Owner, Schenectady, NY Jan 11, 2012
  •   5.0
    "na"   –   Dmitri M., Troy, NY Jan 11, 2012
  •   5.0
      –   Daniel K., NEW PALTZ, NY Jan 11, 2012
  •   4.0
      –   Ellen B., Catskill, NY Jan 8, 2012
  •   4.0
      –   Patricia L., Niskayuna, NY Jan 6, 2012
  •   3.0
    "I brought my MINI in for service. As part of that service, my windshield wipers were to be replaced and I was advised that my tire pressure was adjusted. This was a Thursday. That weekend, I had to drive several hours in the rain, and I could barely see out of the windshield due to streaking if the front windshield wipers. Additionally, the tire pressure light came on. I never had this issue before the "adjustment" during my last visit. As a result, I had to rush up to Keeler after work the following week to have these issues corrected."   –   MINI Owner, Albany, NY Jan 6, 2012
    Dealer Response: Low tire indicators can come on for a host reasons. It is more frequent during months were the outside tempurature can swing drastically. This will cause the tire pressure to change, causing the low tire light to be illuminated. With regards to the wipers, they needed to be replaced again and this was done in the drive thru.  –   Thomas A J., Service Manager Jan 12, 2012
  •   5.0
      –   MINI Owner, Loudonville, NY Jan 6, 2012
  •   4.5
    "To date, Keeler Mini has exceeded my expectations for service. Every visit ends with total satisfaction."   –   James Q., Kingston, NY Jan 3, 2012
  •   3.0
      –   Carl R., Clifton Park, NY Jan 3, 2012
  •   4.5
    "the magazines were recent, a representative dealt with me immediately upon my arrival."   –   MINI Owner, Chatham, NY Jan 2, 2012
  •   4.5
    "The service people were friendly, prompt, and made the appointment very easy."   –   MINI Owner, Selkirk, NY Jan 1, 2012
  •   5.0
      –   Bryan P., Clifton Park, NY Dec 31, 2011
  •   5.0
      –   Ronald B., Ithaca, NY Dec 30, 2011
  •   5.0
    "The service was once again excellent at Keeler MINI. I have to drive over 2 hours to get here for service and greatly appreciate the service being done correctly the first time. Darin has always been a pleasure to work with at all times during my servicing here at Keeler MINI."   –   Tony K., Vestal, NY Dec 29, 2011
  •   4.5
      –   Mardi T., Red Hook, NY Dec 29, 2011
  •   3.5
      –   MINI Owner, Ghent, NY Dec 29, 2011
  •   5.0
    "Everything about my experience went well. THe staff was awesome and they got me in and out quickly."   –   Jaime M., Schenectady, NY Dec 29, 2011
  •   5.0
    "I have been with Keeler for some years and always trusted and feel comfortable being their client."   –   Michael T., Schenectady, NY Dec 28, 2011
  •   4.0
      –   James H., Latham, NY Dec 27, 2011
  •   4.0
      –   Roberta W., East Greenbush, NY Dec 27, 2011
  •   4.5
      –   Peter S., SCHENECTADY, NY Dec 26, 2011
  •   3.5
      –   MINI Owner, Cambridge, NY Dec 25, 2011
  •   5.0
    "Fast, happy and perfect."   –   MINI Owner, Charlotteville, NY Dec 23, 2011
  •   5.0
    "I came in for my 1st service visit...18K miles, extremely friendly, knowledgeable as always."   –   Joseph S., Utica, NY Dec 23, 2011
  •   5.0
      –   George H., Mechanicville, NY Dec 22, 2011
  •   4.5
      –   Nicole K., Albany, NY Dec 22, 2011
  •   5.0
    "Raffe Chamoun provided the service that solving the problem with my MINI an easy and quick experience. He was great!!"   –   Frank G., Scotia, NY Dec 22, 2011
  •   5.0
      –   Linda M., Poughkeepsie, NY Dec 22, 2011
  •   3.5
      –   Robert S., Clifton Park, NY Dec 22, 2011
  •   5.0
      –   Robert W., Saratoga Springs, NY Dec 21, 2011
  •   4.5
      –   Howard S., Menands, NY Dec 21, 2011
  •   3.5
      –   MINI Owner, Greenwich, NY Dec 19, 2011
  •   3.0
    "My car was fixed a few days ago but the brake light is still malfunctioning. I was supoposed to leave for New Mexico today to spend Christmas in New Mexico with my son, but I cannot drive 5000 miles with a broken taillight. Therefore I am taking a train and for the first time I am very disappointed with the outcome of our recent service experience."   –   R Bruce P., Hartwick, NY Dec 18, 2011
  •   4.5
    "All went well...only wish was that you Mini would pay for my rental. I have a three hour round trip to the dealership, and the work to be done on my car was expected to take all day. I drove my rental to a local restaurant, where I sat for 4 hours and then headed to the nearby mall. The dealership called me while at the mall and indicated my car was ready to be picked up ... done earlier than expected!"   –   Catherine H., Manchester Center, VT Dec 17, 2011
  •   1.0
    "Car taken in on time..since we didn"t know the nature of problem I was told someone would come out and talk to me before starting repair. Felt I needed to hang around to be available for this conversation. After 2 !/2 hours asked someone in showroom if they could check the status. He came back and said car was all done and Raffe would be coming out to talk to me....Raffe was NOT the original service person I had talked to. I then waited another 45 minutes only to have my original service person come in to talk..When I acted surprised and a little angry he said with enormous attitude, Can"t we have this conversation in my office!..There we proceeded and I explained my confusion and position. He said the reason no one came to talk to me was because the repair was under warranty so there was no need.!!!!!..... that was Not my understanding...as far as one hand not knowing what the other was doing...he could not ubderstand who gave the showroom person that info...Raffe should never have been part of anything. I drive 2 hours to get to Keeler, waited in the waiting area for over 3 hours and drive 2 hours home. Wish I had been respected enough as a customer to have made this experience a little less aggravating!"   –   Sally K., Barneveld, NY Dec 16, 2011
  •   4.5
      –   Richard D., Glens Falls, NY Dec 15, 2011
  •   5.0
    "Came with one Mini, left with two--does that tell you anything?!"   –   Sara B., Shelburne, VT Dec 15, 2011
  •   4.5
      –   Scott M., Slingerlands, NY Dec 14, 2011
  •   2.5
      –   Gail H., CHESTERTOWN, NY Dec 13, 2011
  •   5.0
      –   Aaron H., SCHENECTADY, NY Dec 13, 2011
  •   4.5
    "This was the first time bringing a vehicle to Keeler, and my used MINI and I were both comfortable and satisfied with the service and how well we were treated."   –   Charlene H., Schenectady, NY Dec 13, 2011
  •   4.0
      –   Pauline H., Amsterdam, NY Dec 11, 2011
  •   3.5
      –   MINI Owner, Clifton Park, NY Dec 11, 2011
  •   5.0
    "Completely blown away!! Have not experienced such complete, pleasant customer service anyway like Keeler!! You ROCK!!"   –   Jolene C., Great Barrington, MA Dec 10, 2011
  •   4.5
      –   Robert W., Castleton, VT Dec 10, 2011
  •   5.0
    "I think Keeler takes exceptional care of their customers. I appreciate knowing that when I take my car in - the staff is responsive to any problem my car may be experiencing."   –   Denise H., Rexford, NY Dec 9, 2011
  •   4.0
      –   Brian V., Manchester Center, VT Dec 9, 2011
  •   5.0
    "Friendly service with exact time estimated of my wait, clean waiting room (with wifi!) and got to chat with Brendan (who sold me my mini) a great time (maybe some splenda by the coffee?? :-)"   –   Rich J., Scotia, NY Dec 8, 2011
  •   4.5
    "Had to follow up with a call for one item missed on service visit was not listed on RO"   –   MINI Owner, Averill Park, NY Dec 7, 2011
  •   4.0
      –   MINI Owner, Unadilla, NY Dec 7, 2011
  •   5.0
    "Raffi was exceptional."   –   David K., Cohoes, NY Dec 6, 2011
  •   5.0
      –   S C., Scotia, NY Dec 6, 2011
  •   5.0
      –   MINI Owner, Albany, NY Dec 6, 2011
  •   4.0
      –   Richard H., Clifton Park, NY Dec 6, 2011
  •   5.0
      –   Carl A., E Greenbush, NY Dec 6, 2011
  •   5.0
    "Very prompt, courteous and efficient service. Always a pleasurable experience when dealing with Keeler MINI."   –   Lawrence M., Wallingford, VT Dec 6, 2011
  •   4.5
    "My car originally came with summer (performance) tires and had them swapped out for all season tires before I took delivery on my car; the work was done with no delay of delivery."   –   MINI Owner, Austerlitz, NY Dec 5, 2011
  •   4.5
      –   MINI Owner, Pattersonville, NY Dec 5, 2011
  •   5.0
      –   MINI Owner, Stanfordville, NY Dec 4, 2011
  •   2.5
    "Since my 2006 Minni has come off of warranty, I have yet to bring my Mini into Keeler's to be serviced without spending a minimum of $500.00. And this visit was no different, although there was no apparent problem when I brought the vehicle in for an oil change and a NYS inspection. The car has only 60,480 miles on it, but yes Keeler did managed have to replace a wheel bearing in the car , in order to pass the NYS inspection. Since 2009, we have spent at least $3000.00 dollars in fluid flushes, tires, oil changes and such. Amazing. My 2003 Pontiac Vibe has barely cost me $3000.00 in 9 years that I have owned it. Sad really because I do love the Mini Cooper, but unfortunately I will never be able to own another one or this one much longer because of the expense of maintenance."   –   Joan A., Schenectady, NY Dec 3, 2011
  •   1.0
    "My appointment was for an oil change, and I had been told it would take about an hour. After approximately one hour, a service person came by and told me that my front tires needed replacing, and wanted to be sure it was OK to put on new tires. I agreed and then waited another 90 minutes. Finally I went looking for a service representative and was told that the tires were not in stock and wouldn't be in until mid January. This long wait for tires with no action is the 1st reason that I am displeased. The 2nd reason is that I was never told to have the tires rotated every 6,000 miles (or so) to avoid tires wearing out so quickly. The MINI manual states that the service department will let the customer know such things. If I had known that the drive flat tires on an S model needed to be rotated, I would have taken care of this. I feel I am a responsible car owner if I know the facts."   –   MINI Owner, Scotia, NY Dec 3, 2011
  •   4.0
      –   Christopher Y., Athens, NY Dec 3, 2011
  •   2.0
      –   Kathleen G., Niskayuna, NY Dec 3, 2011
  •   5.0
    "My first MINI service experience at Keeler was way beyond my expectations and better than any car service experience I can remember. My only complaint is that you don't have a facility closer to Syracuse, which is where I live."   –   Kathleen P., Fayetteville, NY Dec 2, 2011
  •   3.5
    "Service was good, but it took much too long; nearly two hours for an oil change and state inspection, and this was with an appointment."   –   MINI Owner, Altamont, NY Dec 2, 2011
  •   2.5
      –   MINI Owner, Housatonic, MA Dec 1, 2011
  •   3.0
      –   MINI Owner, Clifton Park, NY Dec 1, 2011
  •   4.0
    "Services were prompt and thorough. I was disappointed that I needed to call to understand that I had a "low mileage" oil change which will require me to return for more service in 4000 miles. This was not told to me prior to the service, during the service, or after the service. I called when I noticed that my service mileage was unchanged, after I left the facility. Only then was I informed of the need to return. I live over 100 miles from the service center so it is not a convenient trip for me. Knowing this upfront may have helped me make a more informed, and likely different, decision about being ahead of things service-wise. So much for trying to get things done before they're due!"   –   MINI Owner, Clinton, NY Nov 30, 2011
    Dealer Response: MINI recommends that your oil be changed every year regardless if the service indicator is indicating to. This will ensure that your vehicle is properly maintained and that your vehicle is being looked over at least once a year. In the owners manual there is a more indepth description of service requirments. Please feel free to contact me if there are any questions on service requirments.-TJ  –   Thomas A J., Service Manager Dec 2, 2011
  •   4.0
      –   Linda K., Schenectady, NY Nov 30, 2011
  •   2.5
      –   MINI Owner, Loudonville, NY Nov 30, 2011
  •   5.0
      –   Melanie B., Hollowville, NY Nov 30, 2011
  •   5.0
    "The service team at Keeler Mini always go above and beyond for me. I've never received less than truly exceptional service."   –   Erin T., Canastota, NY Nov 29, 2011
  •   1.0
      –   MINI Owner, Albany, NY Nov 29, 2011
  •   5.0
    "I was able to easliy get my Mini serviced and LOVE that my key tells the dealership every service action needing attention"   –   Matthew H., Burlington, VT Nov 29, 2011
  •   5.0
    "From the time you drive in to the time you leave they make you feel important and they want to solve your problem. 5"   –   Joel S., Clifton Park, NY Nov 29, 2011
  •   5.0
      –   MINI Owner, Loudonville, NY Nov 29, 2011
  •   4.5
      –   MINI Owner, Stamford, CT Nov 29, 2011
  •   4.0
    "this was not a complex bit of work....oil change (mid interval oil change...I don't like to wait a full 15000 even with syn oil) so I expected "easy in, easy out." It was pretty easy but it took the better part of 2 hours. I know I wasn't first in line that morning so I chalk the time up to there being a few ahead of me but still, two hours for an oil change is enough to keep this visit from being a "truly exceptional" one."   –   Katherine C., Gallupville, NY Nov 26, 2011
  •   5.0
      –   Shelia K., Troy, NY Nov 25, 2011
  •   5.0
      –   Victor M., South Kortright, NY Nov 25, 2011
  •   5.0
    "Keeler always demonstrates the utmost in professionalism and deeply cares for the customer."   –   David K., Cohoes, NY Nov 25, 2011
  •   5.0
      –   William E., Scotia, NY Nov 25, 2011
  •   2.0
    "This was the worst service expierence i ever had - normally not the case. It was as if I've never been thre before. Coudl nto get a loaner car, in fact te rep told me i never did before and just kept assuming and overriding what i told him has occrred in the past. So, i deceided not to get car fully detailed, or fix rear hatch and jus t get basic service and barkes change so i could quickly return back home."   –   Michael G., Greenville, NY Nov 24, 2011
    Dealer Response: Sorry we could not provide you a loaner vehicle for the detail you wanted performed. We do offer Enterprise rental vehicle at a discounted rate for our customers.  –   Thomas A J., Service Manager Dec 2, 2011
  •   5.0
      –   Richard S., Accord, NY Nov 23, 2011
  •   4.5
      –   Stephen W., Albany, NY Nov 22, 2011
  •   4.5
      –   Ann M., Mechanicville, NY Nov 22, 2011
  •   3.5
    "Takes way too long."   –   Lisa C., Waterford, NY Nov 22, 2011
  •   5.0
      –   Robert P., DELMAR, NY Nov 22, 2011
Keeler MINI 1111 Troy Schenectady Rd Latham , NY 12110 Sales: (877) 209-9386